Will Calls
Due to a number of problems with our current Will Call process we will be enforcing the following regulations. We apologize for any inconveniences this may cause for you and your business, however we need to implement this new process to maintain structure within our business and to further improve our Customer Service.
- Will call orders must be PLACED with a minimum of 24 hours notice. We prefer orders to be emailed into us at sales@case-srs.com and CC your sales person, oscar@srssatellite.com.
- Orders that do not meet our MINIMUM order requirement of $100.00 will be charged a fee of $10.00.
- Any WILL CALL order that is NOT picked up within 1 week, will be returned into inventory and customer will be charged a 5% restocking fee.
Again, we apologize for any inconvenience this may bring to you, but we must streamline all of our processes and we believe this new process will be most efficient.
Thank you for your continued support and cooperation.